Getting projects back on track · Implementation Rescue
Get a stalled software project back on track and the vendor back on the hook.
For new business systems (ERP, laboratory, CRM or custom software) that are late, over budget or in dispute with the vendor. We find out where things really stand, run the project with the vendor week by week, check the system does what you paid for before you accept it, and renegotiate the contract where it no longer protects you.
The question owners ask
“We started a new system rollout. It's late, over budget and stuck.”
We get it over the line and hold the vendor to what they promised.
In plain terms: getting a stuck software project finished.
- Timeframe
- 6 to 12 weeks
- Your time
- A weekly governance meeting, plus your business owners for acceptance testing
- Best for
- Companies months past a go-live date
What’s included
What you get, and what we need from you.
- An independent review of what was promised, what was paid for and what has actually been delivered
- One realistic plan with clear milestones, and what happens if the vendor misses them
- Testing with your own staff, so you only accept the system once it works for them
- Contract changes that tie payments to delivery, cap costs and set a final deadline
- A weekly meeting with the vendor until the system is live
- Handover to your team, or ongoing oversight if you want it
Questions owners ask
Before you decide.
The vendor says it's our fault. Can you still help?
Yes. The first step is an independent review of what was promised, what was paid for and what has been delivered. Usually the truth is somewhere in the middle, and a plan follows from that.
Will you renegotiate the contract?
Where it no longer protects you, yes: payments tied to delivery, costs capped and a final deadline. We work with your lawyer where terms need changing.
How do we know the system actually works?
Your own staff run acceptance tests we design with them. You accept the system only once it works for the people who use it every day.
How long does it take?
Six to twelve weeks is typical for a project that is months past go-live. We give you a realistic plan with milestones in the first two weeks.
Free calculator
What is the work this would take on costing you today?
Put in how many people do document and admin work and how long it takes them. See the cost a year and what the staff time a first automation could free up is worth. Nothing is stored.
Seen in practice
Where this service did the work.
Let’s talk